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'Victims get the opportunity to have their say in a safe forum, both about how they were affected and what they want to see happen to repair the harm. Family and other supporters also get to talk about what has happened to them as a result of the incident, and then take part in deciding in what needs to be done. The offender is confronted, often for the first time, with how their behaviour has affected others, including their own families. They take responsibility for their behaviour and are not allowed to walk away from the community of people they have hurt. Relationships are strengthened and extended, and they are given the opportunity to find a way to be accepted back into the community. Everyone at the conference learns from the experience and often there are dramatic behaviour changes.'