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'Emotional literacy is a term bandied about in education and mainstream media, but what is it exactly? And more importantly, how does it enhance our work in the field of restorative practice? Being literate in something means you have a sound understanding of the concept and its structural elements along with the ability to flexibly apply the concept in various contexts.

Having emotional literacy then suggests a sound understanding of emotions – for example, their origins, their purpose, neurological and physiological components, their evolution over time, cultural distinctions, etc., and be able to use that information to benefit (or not) self or other in a variety of settings. '

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